Company MAQ Software
Website www.MAQSoftware.com
Eligibility B.E/ B.Tech in CS/IT/ECE/EEE/EIE
Experience 0-2 Years
Location Hyderabad
MAQ Software
Job Role: Systems Engineer
Job Summary:
We are looking for highly motivated Systems Engineers (Contract to hire). The position requires strong technical and communication skills.
As a Systems Engineer, you will provide remote/virtual and online/web based technical assistance
Responsibilities:
• Monitoring systems/servers and functions
• Support hundreds of production Windows servers in a 24X7 shift model
• Identify and document common recovery procedures for service impacting incidents
• Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group
• Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
• Drive operational aspects of incident management, ensuring SLA's for time, quality, and customer satisfaction are met for our global infrastructure
• Managing customer interaction with utmost professionalism, courtesy and responsiveness
Qualification :
B.E/ B.Tech in CS/IT/ECE/EEE/EIE from reputed university with minimum 60% aggregate
• Operations Experience in a 24 x 7 x 365 support model
• Demonstrate strategic thinking, quantitative and analytical skills, team leadership, and collaboration
• Excellent problem resolution, judgment, and decision-making skills
• 0 to 2 years of IT Technical support and familiarity with the following Microsoft products:
- Windows Server 2008
- SQL Server 2008
- IIS6/7
- SharePoint 2007/ 2010
- PowerPivot
- Hyper V
- Windows 7
- VPN
Address:
MAQ Software
Phoenix Infocity Pvt Ltd
Building H08, Level 7 Behind Dell Campus
HITEC City 2, Madhapur
Hyderabad 500 081
Andhra Pradesh
Contact Us:
Mr: Anish K
Forward Your Resume: ApplyIT@MAQSoftware.com
Website www.MAQSoftware.com
Eligibility B.E/ B.Tech in CS/IT/ECE/EEE/EIE
Experience 0-2 Years
Location Hyderabad
MAQ Software
Job Role: Systems Engineer
Job Summary:
We are looking for highly motivated Systems Engineers (Contract to hire). The position requires strong technical and communication skills.
As a Systems Engineer, you will provide remote/virtual and online/web based technical assistance
Responsibilities:
• Monitoring systems/servers and functions
• Support hundreds of production Windows servers in a 24X7 shift model
• Identify and document common recovery procedures for service impacting incidents
• Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group
• Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
• Drive operational aspects of incident management, ensuring SLA's for time, quality, and customer satisfaction are met for our global infrastructure
• Managing customer interaction with utmost professionalism, courtesy and responsiveness
Qualification :
B.E/ B.Tech in CS/IT/ECE/EEE/EIE from reputed university with minimum 60% aggregate
• Operations Experience in a 24 x 7 x 365 support model
• Demonstrate strategic thinking, quantitative and analytical skills, team leadership, and collaboration
• Excellent problem resolution, judgment, and decision-making skills
• 0 to 2 years of IT Technical support and familiarity with the following Microsoft products:
- Windows Server 2008
- SQL Server 2008
- IIS6/7
- SharePoint 2007/ 2010
- PowerPivot
- Hyper V
- Windows 7
- VPN
Address:
MAQ Software
Phoenix Infocity Pvt Ltd
Building H08, Level 7 Behind Dell Campus
HITEC City 2, Madhapur
Hyderabad 500 081
Andhra Pradesh
Contact Us:
Mr: Anish K
Forward Your Resume: ApplyIT@MAQSoftware.com