Ericsson Global India Pvt Ltd (www.ericsson.com)
At Ericsson we are using innovation to empower people, business and society. Our mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives and the world we live in, and are an essential part of a sustainable society.
Key Responsibilities :
• Service Alarm Monitoring
• Alarm Management for the assigned Network Services
• Ticket Management
• Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
• Work Order Handling
• Regular follow up on the events with relevant departments working on it as per the MSTOP process
• Work towards KPI & Balanced Scorecard parameters
• Work towards the IPM parameters assigned by the Shift Manager
• To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
• Adherence to the organizational guidelines & departmental processes & procedures.
Candidate Prerequisites :
• Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
• Industry experience: Telecom
• Years of experience: 0-2 years
• Certifications: Any Certification related to Telecom shall be an added advantage
• Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
• Language skills: Proficiency in written / Spoken English & Hindi
• Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
Job : Services Engineer
Primary Location : IN-UP-Noida
Schedule : Full-time
Job Posting : 11-Jan-12
Unposting Date : 11-Mar-12
Job Type : Standard
Number of Openings : 1
How to Apply for this Job ?
Check all details here
At Ericsson we are using innovation to empower people, business and society. Our mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives and the world we live in, and are an essential part of a sustainable society.
Key Responsibilities :
• Service Alarm Monitoring
• Alarm Management for the assigned Network Services
• Ticket Management
• Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
• Work Order Handling
• Regular follow up on the events with relevant departments working on it as per the MSTOP process
• Work towards KPI & Balanced Scorecard parameters
• Work towards the IPM parameters assigned by the Shift Manager
• To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
• Adherence to the organizational guidelines & departmental processes & procedures.
Candidate Prerequisites :
• Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
• Industry experience: Telecom
• Years of experience: 0-2 years
• Certifications: Any Certification related to Telecom shall be an added advantage
• Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
• Language skills: Proficiency in written / Spoken English & Hindi
• Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
Job : Services Engineer
Primary Location : IN-UP-Noida
Schedule : Full-time
Job Posting : 11-Jan-12
Unposting Date : 11-Mar-12
Job Type : Standard
Number of Openings : 1
How to Apply for this Job ?
Check all details here